Associate Software Engineer — Job Update | Vishal Kushwaha

Key Responsibilities

• Provide L1 Technical Support.
• Handle technical support through a voice process.
• Assist users with basic technical issues and queries.
• Work according to 24/7 rotational shift requirements.

Required Skills

• Good communication skills.
• Willingness to work in a helpdesk call-taking profile.
• Willingness to work in 24/7 rotational shifts.
• Basic understanding of computers.
• Basic knowledge of MS Office applications.
• Helpdesk experience is an added advantage.

Qualification & Experience

Qualification: Graduate with basic computer and MS Office knowledge.

Experience: 0–1 years mentioned in the requirements; helpdesk experience is an added advantage.

About Capgemini

Capgemini provides technology and engineering solutions to organizations across industries. Employees have opportunities to work on technology projects, engineering solutions, and initiatives addressing societal and environmental challenges.

Employee Experience

Capgemini promotes an inclusive workplace where people from diverse backgrounds are encouraged to contribute and grow. Employees can also participate in activities such as sports events, yoga challenges, marathons, and musical performances.

Job Details

• Role: Associate Software Engineer
• Department: Software Engineering
• Location: Bangalore, India
• Employment: Permanent
• Work Mode: On-site
• Shift: 24/7 Rotational Shifts
• Reference Code: 538629
• Posted: 4 September 2026

Note: The job listing labels the experience level as Experienced Professionals, while the requirements specifically mention 0–1 years of B2B? experience. For this role, the relevant requirement is 0–1 years / entry-level helpdesk experience, with helpdesk experience listed as an advantage.